Permatang Sanctuary
Spread over 100 acres of sprawling land, set amidst Permatang Tinggi, the landscape of this district will never be the same again with the development of Permatang Sanctuary, featuring “Eco Living” – Adding life, health and fun to ordinary lifestyle.
This guarded residential property development comprises 188 units 2-storey semi-detached, 488 units 2-storey link semi-detached, 10 units of bungalow and 134 units of link bungalow houses. Located within the established neighbourhood of Bukit Mertajam. It is about a 15-minute drive from Juru Auto-City and the Penang Second Link. This “Eco Living” township is conveniently accessible and linked to the North-South Highway and Penang Bridge.
Permatang Sanctuary Phase 1 consists of 78 units of double-storey semi-detacheds and 92 units of double-storey link semi-detacheds which is targeted to be launched by the end of 2011.
Related Projects:
- Sanctuary Villa
- Sanctuary Residence
- Sanctuary Ridge
- Sanctuary Row
- Sanctuary Village
- Sanctuary Terrace
Property Project : Permatang Sanctuary
Location : Permatang Tinggi, Bukit Mertajam, Penang
Property Type : 2-Storey Semi-Detached & Bungalow
Tenure : Freehold
Total Units : 188 (Semi-D), 488 (link Semi-D), 10 (Bungalow), 134 (link Bungalow)
Developer : IJM Land
Contact No: 04-296 1222
Indicative Price: RM 400,000 onwards
i’ve collected the key. So far don’t have much defects except cracking on few area which i assume i’m quite lucky.
For water leaking, i’ve yet to do the experiment.
inspected mine too … 2 concerning defects … 1) water patches along the wall & arch over the window in the upper living room…suspecting leakage from external walls. 2) one of the drainage pipes by the porch seems to be blocked block cement.
other than that, pretty satisfied … rather up to mark finishing.
Did the inspection and found out that a few lighting points and a water heater point were missing- link semi d.
@Trend fact
Good say…trend fact
Does it have auto gate electrical point?
TL and Trend fact,
You guys still didn’t get it huh. I said I also own a house there what. It means I own the house at chicken farm and also a house at PS. I bought PS because of its location, so near to my farm. Price n design also nice. My friend did the same thing. So, you want us to move our chicken farms, sold the present houses and also sold of the PS houses and buy new houses at new chicken farm location ? You think only you know laws. My daughter and son in law study law at England one.
Hi Farmer Friend,
Are you buying the house for own stay? or will you transform it to workers’ hostel?
@farmer can u provide us example tat traditional chicken farm locate surrounding by taman house in Penang?
My house also have cracking point especially at drain and gate wall. Other area not have critical defect.
@Trend fact
yes, Permatang Tinggi – permatang sanctuary.
Dun want to talk anymore. Xmas and CNY are coming, I’m very busy. We are neighbour already at PS but I have not got time to get the keys. Hope not too many defects.
Live so near also got no time… Are you busy upgrading your farm? You know law right. No worry, we will buy fresh chicken from your farm…
Yes, I think many resident will buy fresh egg from farmer. Many people will buy chicken but some people may complaint about it envolopment. Tat is normal, human ma…
nice got fresh egg, should expand the farm due to demand increase:-D
Special “fragrance” or smelly from the chickens farm and worse during raining.
I like eat fried chicken. If eating fried chicken while chicken shit smell. I don’t know future still like to eat chicken or not. Shit…Chicken Shit…terrible shit while raining.
Very dissapointed with IJM! Seem like IJM handover process is so poorly unorganized. Obtained VP but house is not ready for TNB and PBA connection. Is that called VP (ready to move in) when full amount payment had been make? Defect complained also poorly handle with no specific person to be follow up with. Seem like pushing to each others. Come on IJM! Worst is… Ask about missing heater plug point no one can answer a proper question. All seem totally lost knowing nothing about the project. Furthermore, what is the purpose of a wire came out from the front fencing wall on top of the auto gate box? Is that for fence lighting? But why just one side not both?
@K2
I have same disappointment too. The administration office of IJM only open on 1 saturday and 2 sundays for the purchasers to collect keys. Sure will be fully booked during these 3 days. The attitude of her staff also bad and cocky. sigh…
Yeah! Services so poor. Most developer do open on weekend to smooth up the handover and complain process. Staff showing cocky attitude. Never thought will have this problem with IJM.
They take everything lightly and slow. Doesn’t seen any commitment in their work. Even the retention pond ( taman) drainage water improper flow and stagnant which will cause unpleasant smell and mosquito breeding.
@kk & K2,
actually from my personal experience the handover process was rather good. after my initial inspection, my parents visited the house again (more than once) and was accompanied by the supervisors on-site taking photos etc. they already started attending to the defects liao. staff also very friendly ler … strange to hear of your experience.
@Farmer Friend,
can get kang tau for fresh chicken ah? plan to do bbq after moving in haha. my garden is directly overseeing the chicken farm lol. I can see that your friend has kept the operation rather clean and tidy. hope to meet up with everyone soon.
Anyone knows what is going to build the land next to PS (beside the main road)? I see all the bushes already clear up.
Hi all…… i was trying to check the enviroment over PS.
can anyone advise me? Any investor over there willing to let go?
About the unpleasant smell…. i dont smell any even after the rain i was there.
maybe the wind blow other direction.
pls pm me if anyone is selling… prefer facing playground. Thankssss
Can anyone advice what is the market price right now?
Anyone letting go? Looking for the unit facing playground pm pls thanks
Yes, I am investor…. But how to PM you…
@TL
please contact me at 012 4298168
thanksssss
Anybody already applying pba and tnb? Ijm still dint inform me when is able to apply pba n tnb.
@ps alma, it will take a few weeks … looking at early jan 2015 due to holiday season hehe
Anyone got reliable contractor to intro?
@Kit
Merry Xmas, Merry Xmas and Happy New Year to all PS neighbours.
I actually I only sell my chickens and eggs to wholesellers whom sell them to wet market chicken sellers and hypermarket owners as I am too busy ma. I am chicken farmer not chicken seller ma. Ok lah, NVM lah, for the spirit of PS neighbourhood, only PS, will sell to you all cheap cheap lah. Yalah, we have to keep our operation clean and tidy ma cos we also not dirty ppl ma. Only we cannot control the smell and air, so no choice lo. This probably will be my last post as I am going to be very very busy with coming CNY increased production ma, if not wholesellers will scold if not enough chickens and eggs to supply.
Hi TL,
Wah, you and Trend fact want me and my friend chicken farms to move out but now you yourself dun want to stay but want to sell ur house. So, all this while, you scare you cannot sell ur PS house, so wanted to chase us out ? Before bought it, you should have thought of the chicken farm and smell first ma and be responsible investor ma. Anyway, no hard feeling, we can still be good neighbour ma. I think too pity to sell now unless you re desperate for cash.
Hi,
im one of the residence there. took d key ad but nt manage to check defect yet. any advice on which area should be empjhasize? any neighbour thr can noe each other.
@Farmer Friend
Helo, FARMERRRR
I saw a lot of eggs and chicken in ur post, perhaps u r d one laying it? Oops…mistaken, my fault
farm business mzt be a failure by now rite, if nt I c no point ure too free to be a keyboard hero here, kind of sad and pity…cheer up!
I seek no for ur reply, and pls, greet us when lay up!
happy santuarinity~
If not mistaken when oc optain, developers should be ready issue for pba and tnb application. How come branded developer like Ijm cannot provided this kind of basic thing? Better don’t decrare oc optain la. Bank already take another 20% mean I have to pay extra interest charges without fully oc optain condition. Ijm better ur don’t spoilt ur branded name la. So bad..
The patio side soil is too soft for any extension. I am afraid the house will settle in after 2 years. The road side also started to settle in.
@Ps alma
YES. That should be the condition when OC even stated in SnP agreement that last phase payment is with the now is ready for vacant and water and electric supply ready to be connect. But nw money ady took away but house not ready for vacant with no electric and water. Worst the warranty period already counted since VP but after a month now stil can’t test electrical systems and water piping systems and water leak. Jz feel IJM is even worst than other smaller developer. Dissappointed with the trust given.
@k2
Ya.thank for remind me. I refer S n P agreement schedule of payment item no.3 is “on the date of purchaser takes vacant possession of the said building, with water and electricity supply ready for connection” then payment 12.5%. Total 92.5% to date. I check my e-account bank statement already release 100% on 8 dec 2014 after exactly 1 week I get the key. Anybody can advise??
Yeah! Defect repair progress also been slow down due to no electricity and water supply. Jz wondering “Is this my fault or developer should be blame?”. Get worst is their office didn’t open on weekend. All matters need to be done only on weekend which is very hard for us to attend as we all also need to work ma..! Rarely see developer office close on weekend but it happened on IJM. Renovation work can’t start while rectifying defect complained still in progress… My progress to move in also delay. Everything delay. Overall I’m so “impress” with IJM. The best quality and services as claimed.
My defect claim summit on 8 dec, base on their feedback normally repair jobs can be done within a month. until today I can’t see any progress job done. I don’t think they can deliver good repair job on time. Everything keep delay, only one thing super fast, request bank release money.
Hi all, please check the road infront of your front gate when it is raining. I can see the road is uneven and contains water becoming a small pond.
hi mate,
rather then v keep on complaining here, y don v organize a gathering and hv a visit to our properties to discuss bout this issue? it might be useful rather den talk on d paper and act ntng. besides, we can share our opinion and noe each others well. how bout that? propose a date perhaps 10th Jan (Sat morning 9am) at our lovely garden?
All, what is the aircond piping installed by IJM? for inverter or non-inverter aircond?
hi all,
just got to know PUB forms can now be collected for E & W applications. Deposit for TNB is c1.2k ringgit!!! … so i have heard. I’m in no rush to move in or reno but i feel your distress
@Farmer’s Friend, I need two truck loads of chicken for the house warming party can ah? hehe. just kidding.
@Jason, love the idea and would try to attend if i’m not away. Perhaps we can setup a FB page for PS Residents / Rukun Tetangga and get ourselves a bit more organized hehe.
… and Happy New Year to everyone!!!
Yes, desperate want to sell the house before the GST. For buyer they need to pay the GST for legal fee and bank loan… If not , will keep the house… Just visited last week, the environment is really nice… Can we start renovate the house? I didn’t see anyone start…but I haven’t take the key yet
Unless your price is desperately low and affordable else suggest to keep since the environment is nice as you mentioned.
For those hse road infront have pool of water that is due to previously thy dig back the road after its been tar. As thy repair the piping below the road. And for the air cond I have ask thy said it is inverter type. I’m agreed on making a page in FB for commitee and to share our ideas and easier to set a meeting in future. We all should meet up and face IJM to talk on our issues.
@K2
Thanks K2 for the information
Hi, i would like to rent out my unit semi d lin come with kitchen cabinets, grille, fans and lightings. If you know of anybody looking for a hse to rent, call me or txt, whatsapp me at 012 470 2545. Should be ready to move in by end of jan
Thank you in advance
Anyone received letter for cukai tanah?
will be on site this sat. any1 free to meet up? Cant expect things to drop from the sky w/o any effort. rather den ‘should’ or ‘will’, why don’t take direct action?
Missing WATER HEATER 3 pins socket power point ( master bedroom/bathroom 1 ) , type D semi-link. Anyone 100% sure that this is confirm a DEFECT which need to b rectify by IJM ? Such socket can be found at Bathroom 2 ( 1st floor ) and Bathroom 3 ( groundfloor). Non-exist in bathroom 1 ( master bedroom)
@jason I like it. Very good initiative. I will come early 9am.
Why not install a drop bar at the guard house? It look more professional. The guard stop the strangers to enter, good.
I would say the price appreciate. The surrounding land is developing. The land beside had been clean up. Anyone know what will be there?
@TL
the land is owned by airmas, heard is commercial business shoplots.
@CSUA
For master bedroom, this is the design. We need a different heater which place on top of the ceiling. Initially i thought it was a defect and i do raised it. lol. But after that my friends told me it is not and this is common for recent bathroom design.
any fb page set up for our taman? Just wonder how is maintenance fees going to take place. Is it decide by our committee (hiring the guard ourself??)?
Probably i will start the renovation once settle the TNB n PBA….hopefully by early of Feb 2015…
For the masterbedroom, it comes ready with internal piping for hot and hold water … like the ones we find in hotels. And the tap is also different from other bathrooms in the house.
THANKS for the answer ! @newbie @Kit
Joven 25L cost about rm500 Excluding installation
@Ps alma
hi PS, I will be thr tmr 9am. driving new city. greet me when see me
I just want to do some simple renovation before GST… At least ready to rent. If already come with hot cold piping, isn’t it is better for solar heater?
@jason chan
Today morning 9:15 am I been there, i dint found any new city car there. R u been there this morning?
@Ps alma
ya PS, i been at d show house,talkinh v Fazli for my water n electrical application. total of RM1300 need to pay as deposit. jz wonder is this done by our own or should under developer task?
@jason
Tnb, pba, Telekom all deposit under us or tenant. Developers not stay at your house.
Yeah, tnb n pba deal directly with them not with developer
any1 volunteer to organize FB page?
@Jason Chan
Hi Jason Chan, please count me in (email calvin126@gmail.com) . FYI, I have created a page too, if you guys need it , please type “Permatang Sanctuary – Permatang Sanctuari IJM” in FB search, community. TQ.
Which branch of PBA and TNB you guys went? Can we apply both in one place..perhaps like BM bandar Perda there?
TNB is in seberang jaya. PBA is in Taman Ciku. Collected the key and did the inspection. I would say the quality is below expectation. I heard the repair is slow. Some already submitted the complain 6 weeks ago and still not complete. The developer management shall improve.
Good news… The semi D shop lot beside is price at $2.2M (Santuari Commercial Centre). Huat ah! Huat ah!
hi all PS, im new to the community. This 2 weeks rush for the bank loan n SPA wil sign early Feb. nice to meet u all….
seem alrd got unit start renovation right?
@LE
Bought which unit? Frm IJM or subsale? Btw…Welcome to our neighbourhood. Hehe… Pls join our FB page too.
@LE
Will start reno after CNY. Yet to apply for TNB and PDA..lol
going to check my house this week again….my neighbour start reno ad…even few house in my row ad put for rent…lolz…
@K2 frm subsales. Facing garden unit. IJM oredi sold out la. So those who bought early oredi earn $!
Ya wil join the FB page ^^
@newbie I still cannot start Reno as existing owner not willy pass us the key earlier. No choice wanna reno b4 GST oso cannot d. Only can get the measurement and looking for furniture n electrical. Enjoy the Reno process la
Any indication on the subsale price? I saw many asking for $700k. Wow !
new ones are starting from rm8xxk
new ones from developer are starting from rm8xxk
New one is Bangalow… The subsale is Semi-D. Bangalow is $800k…. Wow wow wow. Unbelievable ! Alma is now transform into rich people area…
Link bungalow is 833k and 855k.
saw a house extend their living room to the carpark. nice!!! any1 noe ned any approval for this? im gonna do so too…and I drive pass the site at 4am, the chicken smell do really exist…very strong, tats y ppl say got season and timing one…lolz
Just visited Alma Jusco… Very crowded and TGV Cinema is ready. It is much better than Perda City Mall.
Just wonder will we get the electricity immediately once TNB put on the meter? As i checked on last saturday, there is no electricity yet even TNB already help me to put on the meter. Any clue?
Check if the fuse is there or nt also…
my house already with electricity …. was ‘tripping’ but now fixed …
Dear All,
Just heard from my mum many houses got their water/sink/toilet taps stolen over the weekends … my house included. If yours are still intact, would be wise to remove them now for safe keeping.
A report has been lodged and IJM will be replacing them according to my folks.
Be vigilant
A lot of owner use Fomica contractor to renovate house…good price?
@kit
Hi Kit,
Means they break in to the house?
@ newbie,
yeah, through the sliding doors … no damage done but stolen taps … all gone.
those whom are moving in better be on high alert especially old folks … best to wait awhile i think.
@Alma
Price is not cheap and their quality is below average. After sales service is even worst. All in all they are not a responsible contractor. Please avoid using them.
Suggest to add drop bar “palang” at the main entrance. The guard have to check the sticker and record the the identity of people without sticker. I also don’t see he guard patrol every hour. This is a must.
Great idea
agree. good idea !! must drop bar” Palang” at main entrance.
Anyone receive the cukai valuation from MPSP? Do anyone plan to appeal for reduction from MPSP?
May be can ask IJM to put up the drop palang .
Hi guys..just collected my keys today…ya..agreed that the guard need to have the drop bar as we just drove in n the guard dont 3ven care…
btw wats the defect that need to take note? Cox i just check thru the house n seems ntg wrong.pls let me knoe which area to take note ya.
😉
@hunnyshinez
Hi hunnyshine,
u may check on
– the wall crack inside+outside+gate area.
– water leaking
– correct amount of lighting point n etc
– toilet paper holder
I saw there is one family moved in ady. 8-10 hse under renovation.
Anyone fr here started their reno ade? I saw many on going v d reno. Extend balcony, extend front carpark,extend their garden….i wonder do v ned get any permission on tat? As it is consider quite a big project, may affect d whole structure view. Looks like quite a lot rich ppl there
Depend if there is any complain or nt lo… If ady have approval then fine. If no then have to deal wth it lo.. Hahaha…
Sometimes it is better to ask for forgiveness than to ask for permission haha … so just do it? Btw, what sort of budget you guys have in mind for a decent interior reno only i.e no extensions etc ?
I mean any permission from local authorities?fee for extension approval? I ade get few ID to quote for d design,mostly their fee is bout 6-8k for d whole house.
Anyone has received cukai taksiran letter?
Anyone here fixing auto gate ? Any price guide for auto gate ? I did saw a lot unit doing renovation d .
@Kp
i got a quotation for the auto gate motor 1.2k. But i havent get the quotation for the gate itself. I just started the reno yesterday.
@newbie,
i’m also looking to install an auto gate … who’s your ID / contractor because i’m also looking for one hehe. Anyone free to meet up this Saturday morning let me know … want to check the house and look for contractors for reno …
my autogate total 5.6k. if wan powercoat will be 6.5k
@jason chan. 6.5k for 14ft Autogate w 2 motor?
Congrats , we going to get many new member soon. , may be we can form up the committee soon .
@kit
Hi kp..i can share with u my wiring+alarm+cctv contractor. Whats ur email add?
Hi All,
anyone know what is the different between Rod Iron vs GI Iron? I’m getting the recommendation from the contractor for these 2 gate material.
@PS alma, 16ft with 2 motor.
@newbie, GI is galvanised, looks more nice and shinning.
Meet few owners at site and discussed bout renovation.most dem spend bout 150k in furnish & finishes. Myself targeted 90k exclude furniture. GST is coming, so plan to start work @ early march…
@ Jason Chan, who’s your contractor? Can intro ah? Thanks.
my budget is 80-90k including furniture.lol..trying to cut down everything.
by the way, any1 will rear dog in our taman?i will move my dog together with me.
Normally, renovation will take double than you budgeted…just do it!
Hi guys, anyone of you know the MPSP processor of extend the living room in front? What do we actually need for this kind of job ?
Anyone here doing the extension of living room ? Or doing the onning at balcony ?
@Kp
Extended your house need to submit plan to MPSP, you can contact Mr Yeong 0194478746
hi All,
any1 plan to use Unifi here? Or using it now? As the my wiring contractor is asking me will it have fiber optic cable here and where shall he connect to.
@Wong
Hi, i’ve received the cukai taksiran letter.
@YS noted with thanks
is this project individual title or strata? if it is strata, doing construction work to the external building requires management committee approval?
Did anyone receive the Notis Kadaran from MPSP? I’m not too sure but I think the amount is a bit high. I heard that they will normally put the amount higher and then allow owners to appeal and if a certain percentage of owners submitted letter of appeal, it can be reduced.
i will meet my contractor tmr. anyone wan to meet up? I will at site from 9-4pm. do leave me ur contact if wan to join.
@Jason Chan
Hi Jason, what contractor u r meeting 2moro?
I already got wiring and plaster ceiling. Will confirm grill+tor zhui+kitchen next week.
@LT
yup..i received that too..how can we appeal?
Format letter;
Nama
Alamat Surat menyurat
Tarikh xxxx
Kepada,
Mpsp,
JAlan perda utama, bandar perda,
14000 bukit mertajam
Tuan,
Rayuan pengurangan cukai taksiran bagi
Alamat ( xxx, taman santuari , xxx )
No aksun : xxx/xx/xxx/xxx
Adalah saya merujuk kepada perkara di atas Dan ingin merayu supaya dapat mengurangkan nilai tahunan baru yang tinggi di kawasan ini.
Saya berharap permohonan saya dapat dipertimbangkan oleh pihak tuan.
Sekian, terima kasih.
Saya yang benar,
_____________
Nama
H/p no.
When u going to start the renovation . ? @newbie
@Ps alma
Please do provide a reason/s, if not, mpsp wont consider your case.
@Kp
i’ve started the reno 2 weeks ago.
@chocolate
This letter format is standard format from mpsp. If you have strong reason then better propose out for ps resident. May b Mpsp will consider and we can save $$ for our future commitee use.
Yes, it will be good if we can provide a reason. Other than saying it’s too high, I can’t think of any other reason. If anyone can think of a good one, please let us know and we can put it in the letter.
But I think it will be even better if everyone can work together and send the appeal letter. They definitely won’t be entertaining if only 2 – 3 person submit the letter compare to more than 10. If they decided to reduce the rate then everyone can benefit from it.
BTW, did anyone create a Facebook page / group as as mentioned previously? If yes, please share the link. We can share stuff related to our taman there.
@newbie great , yours is which lorong ? My one is lorong 9.
@Kp
mine is lorong 7. TGT move in end of April or Early of May.
i’m at lorong 9 also…many teenagers buy at my sides. get to know all my neighbour last week.
seems like my lorong is abit quiet.lol
@newbie how much is your plaster ceiling? Can recommend? I wanted to do in my hse also.
@LT
Mine around 2.3k for ground floor and abit of car porch.
I can share with you the contact.whats your email add?
Between, any1 make serious complaint regarding the crack on our drain? I just check today, the crack is getting worst as the land sink gradually. Everytime i raise the defect, they just fill in more cement and it crack again after 2 days.
if for plastering it’s around RM2.5-2.8 psqft. L box will be RM9.50 per m. our ground floor is appx. 958sqft.
Did anyone realize there is a serious crack in our drain?
I check with my contractor and he said it might due to the sinking of our land.
I just file a complaint this morning to IJM management team in their office.
I ask them to sort out a way to prevent it instead of filling in the cement again and again as it will crack again after 2 days.
@newbie
crack is jz a small matter on surface, jz worried is the ground settlement that will cause ur whole structure unstable. I believe is the existing ground swampy area and their ground treatment problem. d road in front my house ade sink down and kena water ponding…but if developer push it to reno contractor, dey wont really sort it for us.
@Jason Chan
Yes indeed. This is my worry as well.
I haven’t start any reno that would touch the cracking area. Thats y i’m getting abit pissed off when they do nothing on my reported defects while i’m rushing to kick start the civil work.
@Jason Chan
Jason, Do not worry. You may file this as a defect. water ponding is a defect too. they find no excuse not to make good this defect for you. If they dont, pls just sound it here. I will teach you the way. Ok?
@newbie
newbie,
cracking in car porch and drain is due to earth settlement. Please file it as a defect and make sure IJM carry out the rectification work within 30 days as provided in the sales and purchase agreement. if they fail to do so, please look foe me. I will guide you the way.
@chocolate
all right. as I only at BM once a month, so cant really check it out. till now not yet tested my water ponding effect and electrical point check yet….as always, busy,busy & busy….
@chocolate
alright.thanks.
The management person promise me to check by today. Will give them a call check on the status.
My email address is xbboys@yahoo.com. Thanks for sharing newbie and Jason Chan for the info.
The drain in my house also crack. Same thing, I complained, they patched and then it crack again. Will complain again on this Saturday.
@LT
hi LT, i’ve dropped you the email regarding the contact.
Hi All,
Any1 got good and nice painting vendor intro?
I just get a quotation for painting whole house. Rm4.1k excluding the paint itself. Is that worth?
Anyone can share grille contact with good workmanship?
Do you guys pay GST to your contractors?
Anyone and suggest to add drop bar “palang” at the main entrance??
How to request it??
Anyone any suggest to add drop bar “palang” at the main entrance??
Hw to request this?
@vv
No idea..maybe i can check with IJM management this saturday.
Anyone heard about IJM getting some expert to check on our ground settlement as almost 100% of the house is having crack here and there?
Tq newbie. Waiting yr news!!
@newbie
What is your status of rectification works right now? IJM is under my expectation in terms of after sale service. Have you facing the same problem?
@chocolate
Basically, i called them yesterday and make a serious complaint and told them i going to ask my contractor to fix all the defects and will claim under IJM as they didn’t fix for me. The main point is need to tell them how long you’ve raised the defects.
Surprisingly after threaten them yesterday..the IJM contractor finally call me and promise me they will fix it by next monday as they are lack of workers now and ask me to drop by to verify the defects.
Yes, i do agreed with you, IJM after sale service is way below my expectation.
Just FYI, the IJM contractor told me that the expert on ground settlement already came in and is working unit by unit to fix all the cracking issue. Perhaps anyone here get a call from IJM and inform you guys there are fixing the issue for you?
Hi All,
I’m owner of the house for Santuary Garden, I facing same problem with the defect complaint that not any serious action to complete the defect. I’m going to call the lawyer to send the official letter to the IJM Developer under the Sales & Purchaser agreement term ” Defect Liability Period “. We have the right to make claim after 30 days the defect submited.
I will be at my house tmr at 10am… IJM got recommend our own comity to use touch card system in our entrance…btw, any1 can let me know how to process v MPSP approval for contruct?
Jason, good idea for use it touch card system!!
@newbie
How could I contact you?
@chocolate
whats your email add? i can msg u my contact#.
i totally agreed and support the idea of having touch card system for our entrences .. I think firstly we might need to setup our committee .
@newbie
sherry09019@gmail.com
Izit our master room heater tank type ? Any shop for fan,heater,daylight? Go few shop ad all no stock. N april all wil risk price ade…
@Chan
yup..our master room heater is tank type. I got that in “sin jin tat”. The shop js nearby the bkt minyak industry area. I got my downlight and fan from the lighting shop nearby the 7 long koay teow teng (taman bayu mutiara). But so far i haven’t bought any heater for the another 2 bathroom.
I want to ask a question:
When I visited The Light Collection on the Island , I was impressed by the workmanship and quality.
When I visited Permatang Sanctuary , I was surprised to see that the quality is so much different.
Is this due to the Contractors involved or the Project Management team ?
Anyone here go for their phase 2 bungalow lot?
@penanglang
i think internal still ok..but external is very bad…any1 get any news for ground settlement update?
@Jason Lee
Hi Jason,
Do you mind to provide me some info regarding the lawyer thingy?My email is firstperes@gmail.com.
@newbie
Touch and go so outdated, people use smart tag already
Just an update to whom that having the same problem (Pillar cracking, drain cracking, and fence cracking).
The ground settlement expert visited my unit (a chinese guy) and he said IJM itself will only will repair the crack area and make it look nice instead of solving the rootcause. Thats the thing they can do for us in this 2 yrs time (Warranty period).
Hence, i will knock my gate pillar and rebuild it. For drain issue, i will get IJM contractor to knock all the cracking area and i will get my own contractor to cover up the drain with cement+pipe.
Please share your thought for these cracking issue as i guess almost 99% of us having such defects now.
@Joe
Good idea too..but are you going to pay for the machine and maintanence fee?? tx in advance
@Jason Chan, Thanks on behalf of community you are bearing the cost of touch and go, no I’m not paying for Smart Tag. Since you are paid for the touch and go, you may go ahead.
Oh did u ?
@joe
yes.i did and I will…and since so outdated, jz avoid using it.
Dear Newbie,
Your defect is consider serious issue. The fence and wall crack issue is due to the ground water lost and ground sink down. The is cause of the project engineer miss calculation for the ground water level. As I know during the project running is consider raining session and ground water settlement is not done is proper way. Touch up cracking is just temporary only after few month the crack mark will be happen again. The ground sink down more seriously is near to Indahwater area. You have to talk to your S&P Lawyer to send official letter to IJM developer to claim all your defect under term “Defect Liability Period”. Base on that term you can make the claim, if the developer can’t meet your expectation of their and time frame.
@Jason Lee
Hi Jason,
Appreciate your input. Thanks.
I think the IJM contractor state that they can’t do anything but just keep on touch up the cracking area for this 2 years which is under warranty period. This is so unconvincing. I shall talk to my S&P lawyer and ask them help me to issue a letter then. By doing this, will my S&P lawyer charge me?
Unbelievable that IJM project so terrible. IJM claimed them as quality come 1st developer but from this project it’s so terribly not. After sale service is suck to the max! House fence, car porch, drainage, road and road divider are all crack and sinks. Furthermore the garden which served as retention pond also full with rubbish since day 1 OC. No action taken till now after few complaint. Hello IJM? Are you awake yet? To new buyer.. Pls beware!!! Don’t say we never share the problems.
this evening the food is sumptuous. but regrettably insufficient tables and chairs for the guests. Not to forget about the uninvited guest, many flies were found resting on the food. Kids and adults chose to leave rather than having the dinner there. worried about food poisoning. nowadays medical bills are too expensive to foot……
Dear All,
An alternative option to seek recourse for inaction of defect claims is via The Tribunal for Homebuyer Claims (http://www.kpkt.gov.my/kpkt_bi_2013/index.php/pages/view/370).
Cost is minimal and here’s an extract on how to file a claim:
1. Homebuyer must file 4 copies of Statement of Claim (Form 1) at TTPR’s Registry together with the prescribed fee of RM10.
2. The amount and particulars shall be stated in Form 1 which shall be signed or thumb-printed by the homebuyer.
3. The following documents must be attached to Form 1:
a copy of sale and purchase agreement – Non-Technical & Technical Claims
a copy of Letter of Vacant Possession – Non-Technical & Technical Claims
a copy of certificate of completion and compliance Claims (CCC) – Non-Technical & Technical Claims
quotation from contractor – Technical Claims
photographs of the defects – Technical Claims
A copy of Form 1 shall be served on the developer and an acknowledgment from the developer must be obtained as a proof of service.
4. The developer shall file its defense in Form 2 in 4 copies together with the prescribed fee of RM10 within 14 days after the service of Form 1 and it shall be served on the homebuyer.
Good luck!
THIS IS WHAT HAPPENED TO ME WHEN I FILED A DEFECT COMPLAIN TO THE MANAGEMENT OFFICE TODAY 14/5/2015
2. SUMMITED A REMINDER/NO ACTION REGARDING MY DEFECT COMPLAIN AND ATTENDED BY A STAFF
-# SUMMITED ON 15/04/2015 , FALLEN INTO DEAF EAR ,NO ACTION AS TODAY 13/05/2015
# ATTACHED MY NATURE OF COMPLAINTS WHICH FALLEN INTO DEAF EAR
3. ASKed FORM “PMM-P03-01” , and HE SEEM GOT PROBLEM GETTING ONE.
MANAGED TO GET ONE AFTER I ASK HIM TO PHOTOCOPY MY BLANK ORIGINAL COPY
4. HAND OVER THE WRITTEN FORM “PMM-P03-01″ , SANDRA JUST THROW INTO A TRAY.
# HE NOT BOTHER TO LOOK INTO MY NATURE OF COMPLAINT NOR EVEN LOOKED AT IT
5. ASK for A PHOTOCOPY FROM HIM AS A PROOF OF SUMMISION TOGETHER WITH CHOP/SIGNED.
6. HE YELLED AT ME , ” YOU THINK THIS IS A PHOTOSTAT SHOP ? EVERYTHING ALSO WANT PHOTOSTAT ! EVERTHING ALSO WANT CHOP AND SIGN ! ”
7. HE REFUSED TO GIVE A COPY
8. HE THROW A COPY AT ME AFTER I INSISTED GETTING A COPY.
WE THE POOR TAMAN SANCTUARY BUYERS NOW AT THEIR MERCY .
NEED TO BEG THEM TO GET OUR PROBLEMS RECTIFY IN FUTURE !
Probably write to their FB page could get more attention…
@hangcs
i guess we shall skip the management team here and direct complaint to higher level?
Gobe- 012 454 0347
Sandra – 016 409 0755
Faiza – 013 – 414 9385
these are the management office person in charge contact.
feel free to complain and non stop call dem if the defect not been solve.
I round inside taman but everything seems ok aje. Didnt notice any serious crack as claim by other residents.
As today , 18/5/2015
Top management emailed me for a meeting after i complained to them ( 4 workings day ! )
Unfortunately unable to attend it due to work commitment.
My unit defect rectified ( 34 days )
i submitted my defect list on 4th May, and dey told me today tat the contractor will come fix it on this Friday, est to settle in 2 weeks time. so wait how dey solve it. sometime things need to make it ‘seriously’ for them to act seriously
i complained and shoot them directly previously as they delay my work > 1 months and i call them everyday after the duration to chase them to get the work done. Obviously, this done the magic. Sometimes when we called more than4-5times and still no action from them, we shall change our attitude abit so that they can get the job done!not to say rude nor hush..but just to make sure we wanted this to get done.
For those cracking part..its been weeks (maybe 1 – 2months) that it didnt re-occur again. I hope the ground is finally settle down and stop sinking.
Dear All,
Please be careful for your all toilet water-tap, their many house water-tap is stolen after the defect hand over. Better ask your renovation contract to remove it and fix is again after the renovation work done and you have to change the main door key lock. Because all our key is handle by many defect contractor during the defect work in progress. For yours attention.
Hi All,
I went to Jusco’s maxis center to check on the avaibility on Maxis fiber..unfortunately, our taman is yet to have that coverage. Did anyone know do we have Unifi coverage here?
Yes, you can get unifi in our sanctuary garden .
@Kp
thx kp~
Hi all,
Just an update. We are able to install maxis fibre in our taman. Its using unifi fibre as well. Probably Maxis database havent update our location.
@Kp
hi kp..TM already connect the fibre optic into our house (underground) right? So we don’t need any hacking/wiring work to install unifi right? Just straight plug into our phone plug will do right?
On 26 May 2015 0750Hrs, there is a guy jump thru my fence and get inside my hse compound. Luckily I have saw him and scream at him before he manage to get in my hse or stole anythg. Bt I manage to saw the suspect face when he turn his face towards me when I scream at him. Has lodged a Police report on this. Today the operation manager (BlueForce Security Service) Mr.Pang call for a meeting. He try to cover up this issue by telling me that the suspect didn’t work with them. He show few photos of the guards working here but the suspect is nt in it. Every owner that already move in and IJM Land Berhad site office worker can recognize him but it been denied by the security company manager. He tried to push the blame on me that I suspect a person that is not exist. I have already push and demand IJM to change this security company but to go high management and push harder I need support from all owners. We need to voice out for our own safety and security. We can’t let this incident happened again to others. Worst is they said their team will include K9. Bt till now I never saw any K9.
@TG
Do you have cctv? That might help as an evidence?
Its terrible and so sorry to hear that.
Which lorong you are staying?
How can we support on this issue?
I think we needed to setup a committee , with this we can raise up this issue at higher management .
The underground cable was done by IJM d. So we just apply for unifi will do
@Kp
ok noted.thanks~
I know recently the security has been changed from blue shirt to white shirt.
Today when I went back around 3pm, both security slept in the guard house and even i honk multiple times they didnt know too.
2 of my construction suppliers told me no one block them anymore when they enter our area. Compare to last time, the blue t-shirt will ride motor chase them and ask them out for registration.
around 6pm, i noticed few strangers ride motor enter to our area.
Tomorrow I will complain to IJM about this. I need all your support. We must really setup good security post and barrier to stop all strangers simply enter our housing area.
Yes, pls go ahead with the complain , may ask them to call up a meeting with the resident so that we can address out our concern ,
1. Security issue of our Taman
2. Rubbish collect schedule
3. Setup the barrier gate at guard house .
@newbie
No, I didn’t fix CCTV but due to this incident I had already quote for alarm system. It’s my mistake too as I didn’t capture his act thru my phone at 1st. But police do promise me to take action if that guy come back to work again as I can recognize that fellow. Problem is the “BlueForce security” company trying to avoid the responsibility by changing all of the previous team away just to close up the story. That really piss me. Mr. Pang (BlueForce Operation Manager) even told me that guy i not their worker. Bt according to Sandra and all other management team guy.. That guy already guarding the IJM show village for months. It like “WTF!”. I urge that all of us jz be active in our Sanctuary Garden FB page so that we can discuss anythg in future and also in the road to form our committee. By the way… I’m “Lorong 8”. You?
Jz for sharing:-
BlueForce Operation Manager (Mr.Pang Khee Hue) ~012-3830788
Guard supervisor (En. Anuar) ~012-5582794
Any complaint jz straight to the manager. As before I ask for him to brief me on their SOP but he can’t tell me anythg bside car without sticker they will stop. I ask him regarding my contractor and friends said they sometime been stop sometime no. He jz said will follow up. Worst ever security company. Since our committee havn’t been form so that is why we didn’t hire own guard and it’s out of our control on this guard.